How to use SMS to build relationships with customers | E-Commerce DayⓇ Workshop | ECOMMevents

In this webinar led by Alicia Thomas, Director of Community at Postscript, you will learn how to use SMS to build relationships, empathy, and ultimately grow your online business. SMS is the most personal inbox of all. Find out how to chose the right SMS strategy for your brand, and how to get started. Get advice about what topics to talk about, how frequent SMS should be sent out, and how to be emphatic with your clients.

*Video from E-Commerce Day® REMOTE October 1st, 2020.*